Privacy Policy

1. Introduction

At EasyBabyStar, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order or contact us.

We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and all applicable European data protection laws.

2. Data Controller

3. Personal Data We Collect

Depending on how you use our website, we may collect:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order information
• Payment confirmation
• IP address
• Browser information
• Device information
• Cookie data
• Customer service communications

4. How We Collect Your Data

We collect information when you:

• visit our website
• place an order
• create an account
• subscribe to our newsletter
• contact customer support
• participate in promotions
• leave a review

Some information is collected automatically through cookies.

5. Why We Process Your Data

We use your information to:

• process orders
• deliver products
• provide customer support
• send order confirmations
• send shipping updates
• process returns
• prevent fraud
• improve our website
• comply with legal obligations
• send marketing emails (only with your consent)

6. Legal Basis

We process your personal data based on:

• Performance of a contract
• Legal obligations
• Legitimate interests
• Your consent (where required)

7. Payments

Payments are securely processed by our payment service providers.

EasyBabyStar never stores your full payment card details.

8. Shipping Partners

We share only the information necessary to deliver your order with our logistics partners, such as DPD and other contracted carriers.

9. Marketing Communications

If you subscribe to our newsletter, we may send promotional emails.

You can unsubscribe at any time using the unsubscribe link included in every email.

10. Cookies

Our website uses cookies to:

• keep the website functioning properly
• remember your preferences
• analyse website traffic
• improve user experience

More information is available in our separate Cookie Policy.

11. Data Retention

We retain personal data only for as long as necessary to:

• fulfil your order
• comply with legal obligations
• resolve disputes
• enforce our agreements

Accounting records may be retained for longer where required by law.

12. Data Security

We use appropriate technical and organisational measures to protect your personal data against:

• unauthorised access
• accidental loss
• alteration
• disclosure
• misuse

13. Your Rights

Under the GDPR, you have the right to:

• access your personal data
• correct inaccurate information
• request deletion
• restrict processing
• object to processing
• data portability
• withdraw consent
• lodge a complaint with your local supervisory authority

14. Children's Privacy

Our products are intended for babies, but our website is intended for adults.

We do not knowingly collect personal information directly from children.

15. International Data Transfers

Where personal data is transferred outside the European Economic Area, appropriate safeguards will be applied in accordance with the GDPR.

16. Third-Party Services

We may use trusted third-party providers for:

• payment processing
• shipping
• website hosting
• analytics
• email services

These providers process personal data only as necessary to provide their services.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

18. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact us: