Returns &
Exchange
We want you and your baby
If something isn’t quite right, we’re here to help and make it easy
30 Days Returns
You have 30 days from receiving your order.
Easy & Hassle-free
Simple process and quick refunds.
Quality Guarantee
We stand behind the quality of our products.
Made with Care
Your satisfaction is our priority.
Our Returns Policy
We hope you love your EasyBabyStar as much as we do. However, if you are not completely satisfied,
you can return your item within 30 days if delivery
Original Condition
Items must be unused, unwashed and in original condition.
Tags & Packaging
All original tags and packaging must be included.
Order Info
Include your order number or email with your return.
Fast Refund
Refunds are processed within 7 business days.
How Returns Work
Start Your Return
Contact our customer care team or fill out the return form online.
Pack Your Item
Pack the item securely in its original packaging (if possible).
Send It Back
Use the return address we provide. Return shipping is at your cost.
We Receive It
We will inspect your return once we receive it.
Refund Processed
Your refund will be processed to your original payment method.
Exchanges
Need a different size or colour? We’re happy to help!
- Exchanges are subject to product availability.
- Contact us within 30 days of receiving your order.
- Return the original item first, once approved we will send your new item.
- If the new item is more expensive, we will send you a payment link for the difference.
